What precautions are you taking due to COVID?
Patients who have traveled in the last 14 days or are feeling unwell are asked to schedule their appointments to a later date. Therapists will be wearing a mask for treatments and patients are encouraged to wear a mask. Measures have been taken for enhanced cleaning, limiting time at reception, and strict screening protocols are being practiced. Please contact us for more information.
Do prices include tax?
Yes, prices include GST.
What is included with my treatment?
All treatments include assessment and treatment, and all of our therapists are registered with the College of Massage Therapists of British Columbia.
Doctor's Referrals, Insurance Claims and Billing
Registered Massage Therapists in British Columbia do not require a doctor’s note to treat patients, but all groups listed below (except for MSP) require a note from a doctor in order to make a claim.
Extended Health Benefits
We now offer direct billing to Pacific Blue Cross. For all other extended health care providers, we will provide you with a receipt for the full treatment cost that you can use to make a claim with your individual insurance company.
Depending on your claim with ICBC, they may allow you partial to full coverage for massage therapy treatments. Please check with your case manager for details. We will provide you with a receipt for the full cost of treatment that you can use to be reimbursed from ICBC.
BC’s Medical Services Plan has a program that will reimburse eligible patients for $23.00 of your massage therapy treatment. Generally, patients are eligible through MSP if they are recognized as being on Premium Assistance (low income). This is easily checked by a therapist if you provide us with your Personal Health Number (found on your BC Care Card) and your date of birth. Patients are eligible for up to 10 treatments per year combined of chiropractic, physiotherapy, podiatry, and massage therapy. We are unable to collect from MSP on your behalf, so patients pay the full treatment cost, we will fill out the paperwork and send it away, and MSP will send a cheque in 4-6 weeks.
RCMP members are eligible for $4800 of extended benefits coverage. This includes the combined total of massage therapy, physiotherapy, chiropractic, acupuncture and other extended health practices. Please see your plan for more details.A doctors referral is needed each year, and we are able to bill directly.
Veterans Affairs will cover eligible members for up to 15 treatments per calendar year. We need to be in touch with your case manager BEFORE your treatment to obtain and approval number. We are able to bill directly.
We do not bill Worksafe BC directly for treatments. We are able to treat patients with an open claim with Worksafe BC for the full cost of treatment and provide a receipt – any arrangements for reimbursement for treatment costs must be made with your case manager. It is important to note that Worksafe BC may not allow multiple therapies at one time for a patient (ie: physiotherapy and massage therapy).